About Us
About Us
Welcome to ondah! We are a German company specializing in offering high-quality products.
Our team works every day to provide you with the best quality and service. Please feel free to contact us if you have any questions.
온다 (ondah) means “it is coming” – and that is exactly what we are doing.
For us, beautiful skin means more than just a good cream.
We're a young team with a deep love for K-Beauty. Not just because it's trendy – but because it works. With ondah, we bring the best of Korean skincare culture directly to you. Honest, effective, and without exorbitant prices.
온다 represents what's to come: fun self-care. Products that deliver on their promises. And the good feeling of taking care of yourself – completely without pressure.
Radiant moments with Shila.
Shila is our reminder of how beautiful small everyday moments can be.
Our products are inspired by Korean skincare routines, but are so easy to use that they fit into any day – even when things get stressful.
Because you don't need 10 steps for healthy skin. Just a little time for yourself.
We believe in real connections
Behind ondah is more than a brand – it is a community of people who think differently about skincare: more consciously, more inclusively, more closely.
We listen, we learn with you, and we grow together.
Whether you have questions, feedback, or requests – we're here to exchange ideas. Because for us, self-care is also about being together.
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
We ship your orders as quickly as possible. We usually ship on the same day or the next day (depending on when you placed your order). Shipping is via DHL and typically takes 1-3 business days.
Do you ship outside of Germany?
Do you ship outside of Germany?
We currently do not offer sales or shipping outside of Germany.
How does the return process work?
How does the return process work?
We want you to be completely satisfied with your order. Therefore, returns are possible within 14 days. Simply send us an email with your name and order number, and we'll take care of the rest.
Please note that return shipping costs are the responsibility of the buyer. As these are hygiene products, we can only accept unopened, originally packaged items with an intact hygiene seal. For hygiene reasons, opened or used products are unfortunately excluded from returns.
Further details regarding the right of withdrawal can be found here .
How can I contact you?
How can I contact you?
We can be reached at any time via Instagram direct messages, our contact form or by email at info@ondah.de.
We will get back to you as soon as possible.